xCTO

• Align technology with business goals and expansion plans.
• Standardize systems across locations.
• Evaluate and select POS, payment, and vendor platforms.
• Develop multi-year technology roadmaps
  
  

• Design and manage secure, scalable network architecture.
• Firewall configuration and segmentation (PCI-compliant design).
• Internet redundancy planning.
• Camera systems and physical security integration

• Negotiate with ISPs and service providers.
• Manage POS, telecom, and SaaS vendor relationships.
• Eliminate redundant tools and reduce monthly technology spend.
• Ensure contracts align with operational needs.

• Oversee PCI compliance processes and documentation.
• Conduct vulnerability scan coordination.
• Implement secure payment network segmentation.
• Reduce risk of data breaches and downtime.

• POS integrations (online ordering, loyalty, accounting).
• Kitchen display systems.
• Phone systems and communications platforms.
• Reporting and business intelligence alignment.

• Technology build-out for new restaurants.
• Cabling, firewall, Wi-Fi, and device deployment.
• Vendor coordination during construction.
• Pre-opening system validation and testing.

Flexible options based on need:

• Monthly advisory retainer (strategic oversight + availability).
• Project-based engagements (new location, infrastructure overhaul, vendor transition).
• Quarterly technology audits
  On-call escalation for major incidents
   
  
  

• Multi-location restaurant groups.
• Operators planning expansion.
• Groups with aging or inconsistent infrastructure.
• Ownership teams seeking better visibility and cost control.
• Brands wanting stronger cybersecurity and compliance posture.

• Lower long-term technology costs.
• Reduced downtime and operational risk.
• Secure, compliant payment systems.
• Standardized infrastructure across locations.
• Clear, strategic technology directio