Technology training is something that all employees have to go through at some point in their career, whether they are a CEO learning how to use a new solution, or an end user that uses it every day. However, we know that your employees don’t necessarily have time to sit down for training, as they likely have other responsibilities that must be tended to. How can you make sure technology training is a valuable investment on your part?
It’s not out of the ordinary for employees to not know the best practices surrounding email management, but it’s something that any self-respecting employer needs to consider. How are your employees using their email, and are they putting your organization at risk? The best way to address these issues is taking a two-pronged approach involving training employees on proper best practices, as well as taking technical measures to keep the risk of a breach to a minimum.
Let’s say that one of your employees downloads an attachment from an email claiming to be a receipt for an Amazon order or other online shopping outlet. The attachment then proceeds to infect their workstation with a virus or malware. This puts the integrity of your infrastructure at risk--all because of a simple mistake. Do you send the employee to cybersecurity training, or do you trust they will learn from the mistake and never repeat it?
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